Catholic Health

Catholic Health

by | Apr 13, 2018

Background:

The Catholic Health (CHS) is a large non-profit comprehensive healthcare system formed in 1998. The organization provides health services through its network of hospitals and healthcare practitioners. The system brings together more than 9,000 associates and 1,300 physicians in Western New York healthcare market.

The Challenge:

CHS is undergoing major IT transformations and is in the process of shifting multiple tools and services to new IT systems. CHS contacted Ascend Integrated to help define their software development processes and project management processes, but also to implement Jira, Confluence, and Jira Portfolio throughout the healthcare network. Jira and Confluence would be used to support software and IT development, along with project management support and documentation.

The Solution:

Ascend Integrated, in a week was able to install and begin configuring Jira, Confluence, and Jira Portfolio for CHS. Ascend provided installation and configuration support, including process management support for agile, hybrid, and waterfall project management. Ascend Integrated provided architecture support and layout, and also worked closely with CHS to ensure all requirements were implemented correctly and in a timely fashion.

Outcome:

CHS is currently using Jira, Jira Portfolio, and Confluence for project management and tracking. It is now used across the healthcare system, and has been used for tracking the implementation of new tools and software being integrated / implemented into the system. Ascend continues to support the implementation at CHS Buffalo.

OpenClinica

OpenClinica

by | Apr 2, 2018

Background:

OpenClinica is a Healthcare Data solutions provider, providing Cloud implementations for clients to help monitor, manage, and control their healthcare data.

The Challenge:

OpenClinica had a unique configuration/third-party SSO identity management platform configured with an older JIRA instance. OpenClinica wanted to both update their JIRA instance to 7+, but also maintain the unique configurations/custom integration using their third-party SSO. OpenClinica was also looking to migrate their instance from their servers to a custom Amazon EC2 instance.

The Solution:

Ascend Integrated developed (and later provided as an open source solution) a new integration tool for JIRA 7, which was required to be updated. Ascend Integrated also successfully upgraded their instance from 6 to the latest version of 7, maintaining custom third-party apps/add-ons and functionality. Ascend Integrated worked closely with the development/DevOps team to migrate the newly upgraded JIRA instance from their local servers to the AWS EC2 and provided detailed testing and analysis to ensure all applications were functioning.

Outcome:

The JIRA instance is in use today at OpenClinica, along with the customizations and configurations. Ascend Integrated continues to support OpenClinica as a JIRA SME and with EC2 DevOps support. JAR files developed/configured for the OpenClinica project, upon permission, were offered as a free Open Source solution downloaded and used by many users looking to integrate their JIRA instance with the SSO tool. A link can be found here: INTEGRATING JIRA AND SSO USING CAS