Ascend Integrated Blog
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Your Help Desk Needs: Zendesk vs. Atlassian JIRA Service Desk
No one can downplay the importance of utilizing an efficient and effective IT Service Management (ITSM) software at work in your organization or enterprise. A business must be able to respond both externally to customers’ requirements, and internally to...
The Right Agile Tool For Your Team
Software development and the processes that guide it have been evolving over the past twenty years. The Waterfall methodology, thought by many to now be obsolete, paved the way for both iterative and agile based software development methodologies. Agile...
The Atlassian Cloud: To Migrate or not to Migrate?
In recent years, Atlassian has been making an aggressive push for users to go to the cloud instance recently. We have been receiving many questions from clients on the Atlassian-Hosted instances of JIRA and Confluence, and whether to make the migration from the server...
Drupal 8 Review: Part-3 (Should I upgrade to Drupal 8?)
In the final installment of this 3-part blog discussing Drupal 8, we review what makes Drupal 8 great, areas where it can improve, and some items to seriously consider when deciding to upgrade to Drupal 8 from Drupal 7. Throughout this entry, we will take...
Drupal 8 Review: Part-2
This is the second in a series of 3 blogs discussing Drupal 8, including its installation & configuration process, first impressions, and the pros and cons of upgrading to Drupal 8. As a recap, we have just installed Drupal 8 on top of the current...
Drupal 8 Review: Part-1
Introduction to the Blog Series I wanted to put together a series of blogs covering Drupal 8, including the installation process (mostly for a local machine), our first impressions, and finally the benefits for organizations to upgrade or to just keep...
Social Media: Not Just “A Place for Friends”
Who didn’t have a “MySpace” account? The hours spent listening to friends' music, viewing profile pictures, creating interesting (and preposterous) page backgrounds are imprinted on us and our memories. My first social media account, admittedly was not MySpace, but...
Keep them Coming Back: Brand Loyalty
Brand loyalty may seem to be an arduous and expensive endeavor for a small or mid-sized firm. With the advent of Social Media Marketing, an additional layer of complexity was added to marketing: engaging your clients directly through posts and tweets. While social...
Do You Really Need SEO?
In order to answer that question you need to ask yourself two things: Do you have a website? Do you want people to find your website? As of February 2016, Google had over 47 billion webpages indexed. Granted, you won’t be competing for the first page against every...
Social Media: Why Are You Posting?
If You Think Your Business Doesn't Need Social Media, Think Again According to Forbes Magazine several years back, social media was seen by entrepreneurs and marketers as a “temporary yet passing fad that must be taken advantage of while it’s still in the...