United States Air Force

United States Air Force

Background:

The United States Air Force (USAF) Facility Engineering Directorate is a part of the Air Force Civil Engineer Center, a 1,900-person primary subordinate unit assigned to Air Force Materiel Command and attached to the Air Force Installation and Mission Support Center-Provisional. They are responsible for overseeing facilities management, spaces, and also IT assets as they belong to employees or service members.

The Challenge:

The USAF Facility Engineering Directorate uses Jira Software, Service Desk, and Confluence for tracking and managing issues. The USAF was looking to expand the capabilities of JIRA to include CMDB tracking and management capabilities, along with the ability to manage floor plans and movement of personnel between office locations.

The Solution:

Ascend Integrated designed and implemented a CMDB tool with Floor Plan traceability capabilities using Insight Asset Manager, SmartDraw, and Confluence. Floor plans representing multiple floors, personnel, and IT assets were incorporated into the Confluence pages, with each page representing a specific floor. Reports using Arsenale Dataplane have been developed and incorporated into Dashboards for managers/executives to view and approve.

Outcome:

The system developed is still in use by the USAF today, providing excellent visualizations for USAF facilities personnel. The application has led to a direct increase in efficiency across the USAF for accounting for and managing both IT Assets and Personnel. Ascend Integrated continues to support the USAF, providing additional updates and details to the application.

Centers for Medicare & Medicaid Innovation

Centers for Medicare & Medicaid Innovation

Centers for Medicare & Medicaid Services (CMS)

Background:

CMS is is a federal agency within the United States Department of Health and Human Services (HHS) that administers the Medicare program and works in partnership with state governments to administer Medicaid, the State Children’s Health Insurance Program (SCHIP), and health insurance portability standards. Recently through the Center for Medicare and Medicaid Innovation (CMMI), CMS has worked to implement new healthcare models for the Affordable Care Act (ACA).

The Challenge:

CMS, tasked with standing up new healthcare payment models has been tasked with standing up and implementing supporting systems to help analyze, evaluate, monitor, and control the new models. These systems normally center on Business Intelligence reporting, data warehousing, data storage & retrieval, and web application development.

The Solution:

Ascend Integrated, working in tandem with its partners has worked across multiple models under CMMI. Ascend Integrated provided eXpedited Life Cycle (XLC) support for all projects, guiding the project team through the CMS process framework. Ascend Integrated also developed the system architecture, using the standard 3-Zone / Tier architect used by the Baltimore Data Center (BDC), Virtual Data Centers (VDC), including the Amazon Web Services (AWS) instance. Ascend Integrated also worked across projects to help with the FedRAMP process, including the Security Control Assessment (SCA) and the Authority to Operate (ATO).

Outcome:

Ascend Integrated worked with over 15 projects across CMS / CMMI, working with project teams successfully passing XLC review gates (DDRs / ORRs), documenting and designing systems, prep for SCA’s and helping the project obtain ATOs. Ascend Integrated continues to support projects at CMS / CMMI in the capacity of a subject matter expert and advisor.

USMC Analytics Dashboard

USMC Analytics Dashboard

Background:

The USMC is a truly global fighting force and serves as an expeditionary force-in-readiness. Their three primary responsibilities, as outlined in the National Security Act of 1947 are as follows:

  • The seizure or defense of advanced naval bases and other land operations to support naval campaigns;
  • The development of tactics, technique, and equipment used by amphibious landing forces in coordination with the Army and Air Force; and
  • Such other duties as the President may direct.

The Challenge:

Over the course of warfare, the USMC has used a series of documents and manuals detailing the items such as counter-insurgency, landing operations, and equipment manuals. These documents are important references for the USMC. The USMC needed a method to effectively track, monitor, and manage the development, updating, and publishing of these documents.

The Solution:

Ascend Integrated, working with its small business partners, developed a policy and documentation tracking prototype. This tool enabled users to view policy requirements, assignee statuses, and the lifecycle for policy updates. The tool also contained a dashboard, allowing users to visually monitor document updates. Ascend Integrated developed the interactive dashboard and prototype tracking tool utilizing many open source technologies, including REST, JSON, HTML Foundation, JavaScript and Google development tools.

Outcome:

The tool has garnished respect and positive feedback from many potential users and contractors. Ascend Integrated is continuing to work to make the tool a success for its clients!

Department of Commerce (DOC)

Department of Commerce (DOC)

Background:

The Office of the Chief Financial Officer and Assistant Secretary for Administration (CFO/ASA) within the DOC is responsible for managing all aspects of financial resources, human resources, and facilities. They are responsible for providing strategic direction, planning, and oversight for DOC’s financial and business systems.

The Challenge:

Ascend Integrated was tasked with providing business analysis, strategic assessment, requirements development, data modeling, and implementation planning for the Core Financial System (CFS). For this system, Ascend Integrated developed and helped implement Data Warehousing, Portal Applications, Data Archiving, and interface development and support for the CFS.
Ascend Integrated was tasked with delivering these capabilities, along with our partners and prime contractors.

The Solution:

Working with our partners, Ascend Integrated successfully worked to implement a scalable data model to store financial and personnel data. Using the Toad Data Modeling tool, Ascend Integrated analysts gathered initial requirements and analyzed the current AS-IS data model, and developed a TO-BE model.

Outcome:

With this new Data Model and data storage capability, DOC was able to successfully move and update their underlying database and data storage systems.