The End of Stride and Hipchat

The End of Stride and Hipchat

If you can’t beat them, join them.

On Thursday, Atlassian announced the following in a public statement:

Atlassian today announced that it has entered into a strategic partnership with Slack. Atlassian currently has two offerings in the real-time communications market: Stride and Hipchat. With this partnership, Atlassian will exit the communications space. Slack has acquired the intellectual property for Stride and Hipchat Cloud, both of which will be discontinued. Atlassian will also discontinue Hipchat Server and Data Center and will be working with Slack to provide a migration path for customers of all four products.

Back in September 2017, at its release Stride was announced to be replacing Hipchat Cloud (and possibly Hipchat Server / Data Center). In fact, it was even touted as the “Slack killer” according to Reuters: https://www.reuters.com/article/us-atlassian-stride/atlassian-launches-stride-the-latest-would-be-slack-killer-idUSKCN1BI1R6.

How did we get here? What made Atlassian change course?

Atlassian has decided to focus on what they do best: organizing teams through their JIRA, Confluence, and Bitbucket (and other) tools, while discontinuing their real-time chat tools. The adaption of Stride among not only our clients, but across multiple teams has been lackluster.

There are several possible reasons why, being full-time Stride users internally in our firm:

  • Adoption: many clients and users have been hesitant to adopt Stride, citing lack of general add-ons/apps/extensions, and Atlassian storing data in the cloud. While definitely not a downside to small times, large organizations and government agencies prefer to control their data. This is why most have stayed with the Hipchat tools. Stride was only intended to be a cloud-based chat tool and was not planned to move a server / self-hosted environment anytime soon.
  • Usability: Stride’s user interface was simplified from Hipchat, however, because it was a relatively new tool and still under development until recently, users found its lack of integration with JIRA Server / Confluence server to be
  • Ever Present Defects: We love Atlassian, and all the great functionality they have provided through their tools. However, after Stride came off its Beta and was released into production, it has had bugs. Common for any new application hitting the marketplace. However, this puts a damper on customers adopting Stride.

With all this said, Stride and Hipchat helped make Atlassian the collaboration powerhouse it has become. Atlassian will now be focusing on improving its tool suite, and moving even further into the collaboration space. The relationship they established with Slack will only strengthen their position as they go to take on the tech giants Microsoft and IBM.

Now is the time to begin planning your migration to Slack. Atlassian will be reaching out to customers identifying this migration process.

Are you looking to migrate to Slack or another tool off Hipchat or Stride? As solutions partners, we can definitely help you, as there are plenty of add-ons available in the marketplace. Feel free to reach out to us!

Authored by Michael Brown – Atlassian Solutions Expert & Founder: Ascend Integrated. www.ascendintegrated.com

GitHub Acquisition by Microsoft

GitHub Acquisition by Microsoft

The unthinkable happened last week: GitHub, a version control application used by developers to host and provide open source code / applications, has been acquired by one of the least open source companies, Microsoft for $7.5 billions in stock. With the acquisition, developers can only speculate the underlying changes to user policies, terms of use, pricing models, usability, etc. This also raises questions around Microsoft’s move into the Open Source technical stack and their moves into the space, first Linux Kernel and now its acquisition of GitHub.

If you use Github currently, what are your thoughts? Are you planning to stay with Github, or thinking of moving to another system altogether? Let us know!

Ascend Supports Launch of Miami AUG

Ascend Supports Launch of Miami AUG

When we opened our new office in Miami we saw an opportunity to support the launch of a Miami-based Atlassian User Group. This new space has improved our outreach efforts, and with this new AUG we want to be advocates for the use of Atlassian solutions in this vibrant and growing community. Small technology firms are booming in South Beach and we’re excited to be part of it.Yesterday we hosted the first Miami AUG, and used the event to discuss tips and tricks for getting the most out of the Atlassian ecosystem and showcased their newest tool: Stride. We enjoyed seeing some local users again, and were excited to meet some new ones. We hope that as we support further AUGs this community will grow and collaborate.

The date of the next AUG is TBD, so stay tuned.

Caption: Ascend CEO Mike Brown meets with attendees of the Miami AUG.
Atlassian DC Team Tour

Atlassian DC Team Tour

Meet us there

For 2018, Atlassian has set up multiple team tours to various cities around the world showcasing and discussing product functionalities, use cases, and providing partners with the opportunity to feature their services.We will be one of the sponsors for the event, showcasing our services and capabilities alongside other Atlassian Solution Partners. Our experience ranges from implementing JIRA instances for tracking and managing policy development, to Confluence implementations for managing your security documentation and helping you maintain your Authority to Operate (ATO) certification. Sign up, and come by our area and chat with us…we look forward to seeing you there!

Location

Address: Renaissance Washington DC 999 9th St NW Washington, D.C. 20001 Getting there: For complete directions to the hotel, click here. By public transportation Plan your trip and check updated schedules and routes here. Parking: Paid parking on-site is available for $35/day.
Migrating Your Atlassian Tools to a Cloud IaaS Provider

Migrating Your Atlassian Tools to a Cloud IaaS Provider

Recently we’ve been working with our partners migrating the Atlassian Tool Suite (JIRA / Confluence / Bitbucket) from their server based instances to a Cloud Infrastructure Virtual Private Server (VPS) as a Service (IaaS) such as Azure, Amazon EC2, DigitalOcean, and Google Cloud. Based on our experience, we compiled a list of some points to contemplate before deciding to migrate from your physical server:

  1. Instance Sizes: What sizes do you need?
  2. Migration Costs: What expenses are you incurring moving to an IaaS?
  3. Security Considerations: Migrating your SSL and ensuring your payment information is secure.
  4. Disaster Recovery Policies: What types of disaster recovery policies do these IaaS providers have? Does it meet your needs?
  5. Schedule & Time: When is the right time to migrate? How do you plan it?

Let’s expand on these points more:

Instance Type & Sizes

Are you looking to deploy a Data Center instance, or just a Server based instance? Depending upon this answer you may be able to use Amazon EC2’s or Azure’s Data Center deployment platform. These IaaS providers have developed a complete template for deploying Data Center instances in under one hour, with a complete set up and optimized server configurations. For single server instances, review the number of users and number of concurrent users you have during high, medium, and low periods of usage. Do you need an 8GB instance with 4 CPUs, or can you get away with a 4GB instance with 80GB of SSD space? Instance / memory, Disk space, and data transferred are all parameters to consider before choosing an instance type. Other questions to ask: Do you need a separate database server or RDS instance? Its normally recommended to separate your Application and Database servers, but something you need to consider. Also, what type of OS are you comfortable using (and does the IaaS provider have it)? All of this will help you determine the technical aspects of your instance, and will directly impact your hosting costs.

Migration Costs

Consider the expense and costs from several approaches: licensing costs, instance costs, and maintenance costs. Atlassian Tool licensing costs generally do not change moving from your local / server instance to an IaaS as you are simply moving from one server instance to another. Instance costs vary differently between providers, DigitalOcean’s costs are different from those from AWS EC2 and Azure. Be sure to research different types of instances, and determine what instance type is optimal for your team. Finally, maintenance costs, you will not be required to maintain a physical server in a data center. This is taken care of by the provider. You will just need to ensure your instance’s OS remains updated and security patches are applied. Your days of moving and replacing physical servers in a freezing data center are over, you’re off the hook!  

Security Considerations

Always make sure you maintain any security policies and procedures you had working in your local instance. You will need to import your SSL certificate into the IaaS provided instance, and update any Apache / IIS / NGINX configurations. Be sure the instance version you install in the IaaS matches the version you have installed locally as well. Review the types of continuous monitoring tools your instance may come with, or if you can install and connect your tools to these IaaS instances. Finally, when you create your core administration user account, be sure to use an email and password that is secure and kept within your organization. Ensure other members of your team have company accounts and share instance data / configurations with them. With that, keep the number of users who have access to the instance configurations to a minimum. You do not want too many cooks in the kitchen.

For the Federal contractors and employees, is it FedRAMPed?!  

…Some common, but important points to think about!

Disaster Recovery Policies

Review all disaster recovery policies, procedures, and types of DR architectures your IaaS provider supports. How is your Virtual Private Server (VPS) backed up? EC2 enables support for multiple types of DR architectures and procedures. DigitalOcean provides the capability to back up your entire instance (server configurations, OS, web server configurations, and Atlassian applications) with the click of a button. Determine how much a server snapshot may cost to store with the provider, and factor this into your expenses. Be sure to read about all services provided for each IaaS provider.

Always remember, your Atlassian Tool data and configurations can be backed up using a scheduled backup job. Be sure to set these policies at the application level as listed below for JIRA, Confluence and Bitbucket.

Schedule & Time

Plan to migrate your Atlassian Tools to the cloud IaaS during a period of low usage (weekends, holidays). This ensures no one is attempting to log issues or create spaces / pages in your instances. Be sure to shut down your current implementations before migrating so no data is lost while your Atlassian Tools are down for maintenance. If it is an external / customer facing instance, be sure to have a re-direct page providing customers with contact information or a contact form to record any issues / bugs while your tool is migrated. Ensure you provide ample notification for customers and / or internal users. Communicate out 2 weeks in advance at least and field any questions from users. And remember, always create a full backup of your instance!!

While this is by no means a comprehensive list, we hope this blog post helps you and your team as you begin considering the migration to an IaaS. As always, feel free to reach out to us if you have any questions!

Atlassian Summit 2017 Recap

Atlassian Summit 2017 Recap

Every year the Atlassian community comes together for a 2 – 4-day long Summit, depending on whether you are a partner, vendor, or a user/developer. This year Ascend Integrated attended the 2017 Summit hosted in San Jose, CA. We wanted to put together some of the cool and interesting features/aspects we observed and attended.

Keynotes

The keynotes were excellent, highlighting the corporate values of the firm but also keeping it lighthearted and the audience engaged and participating. We especially enjoyed the smoothly bit. The keynotes introduced new integrations between Trello and Bitbucket, Stride, and support for Microsoft Azure. Check out the keynote: here.

1% Pledge

The 1% pledge allows companies and individuals to give back 1% of profits / employee time / equity to the foundation. Ascend Integrated, being a member of the 1% pledge, was humbled to be mentioned in the Partner keynote and featured on multiple screens throughout the summit. We look forward to continuing to give back our time and improving our community. Learn more about the 1% Pledge and how you your company can contribute: here.

New Logos and Re-Branding

During the summit, Atlassian introduced its new logos which can now be found on your Cloud instance and on the Atlassian website. The corporate logos and the underlying tool logos (JIRA, Confluence, Bamboo, Bitbucket, etc.) were re-designed for the Atlassian Tool Suite moving forward.

Stride

With Slack’s continued growth in popularity and its growth in valuation to over $5 billion, Atlassian has responded by creating Stride, a new communication tool aimed at improving the way teams communicate through video chat, IM, voice, organization, and integration. The Atlassian team provided frequent demos of Stride at Summit and had a dedicated stride booth set up in the Summit exhibit floor. You can view the Stride Blog from Atlassian.

New User Interfaces for Cloud Products

The Atlassian Tool Suite for the Atlassian Cloud is getting a face lift. Over the next several months, new user interfaces for many of the tools in the Cloud (specifically Confluence, JIRA Core, JIRA Service Desk, and JIRA Software) will be released. Booths were set up near the entrance of the Exhibit Hall for users and passersby to test and provide feedback for the new user interface. While these new User Interfaces are not making it to the server instances yet, it paves the way for a redesign of the Atlassian User Interface.

Sessions and Classes

Breakout sessions were informative, and provided insight into many aspects of the Atlassian Tool Suite, from tools and techniques used at large tech firms and systems such as Netflix and LinkedIn, to developing custom add-ons, integrations, and improving performance in JIRA and Confluence. You can check out over 10 hours of recorded breakout sessions here…just don’t watch them all at once: Wednesday Sessions and Thursday Sessions.

ShipIt Live

The now famous hackathon pits five teams against one another to develop a new tool or feature that works within the Atlassian Tool Suite in a small amount of time. This year, we saw many excellent candidates, but what really impressed was the ability to record and transcribe meetings on-the-fly in Stride. A great way to incorporate new functionality into an excellent new tool developed by Atlassian! Watch it again here: ShipIt Live Keynote.

Will we see you in Barcelona next year (2018)?

We hope you had a great time last week. Find us on Twitter and share your favorite experience at Atlassian Summit. We look forward to seeing everyone again in Barcelona for the 2018 Summit!

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